* We don't ask you to allow push notifications. * We don't ask for access to your contacts. The login process is Two-Factor Authentication (2FA) by design. * We don't use passwords to login, to avoid easy or re-usable passwords. * We don't require your real email address, nor your phone number. It's not perfect, but works pretty well, with many relying on it everyday. There's a small, but strong team of engineers behind this and I'm the primary investor. I created this specifically to be as privacy conscious as possible. > Are there other, more privacy oriented transcription services anyone can recommend? I only stopped it by disabling the Google Calendar integration they had had prior, which was only to suggest which meeting to link recordings to, and not the new "Otter Assistant" feature that automatically joins meetings. To no avail, as the Otter bot started to invade my meetings after that. So when I looked at my otter.ai account after that I was exceptionally careful to not just click through the big blue "Enable Otter Assistant" button and find the light grey "Skip" button in the upper right. I thought she must have accidentally enabled a new feature. Normally I would agree with you - the same thing happened to my boss earlier in the day, the Otter bot joined a call before she did and she was baffled how it was there. > How many times has a user said they didn't configure something that way and when you checked they did and they were thinking about a different setting for something else? Realisitically, it's actually the most likely thing that happened. This feature was and is disabled on my account. He’s even relistened to meetings at the gym or in the car and gleaned new takeaways from a call.> And he did have it configured to send out emails. “The context is very important, including how people pause, how quickly they respond to a question,” he adds.įor an emerging company, it’s especially valuable to “memorialize why we chose a particular product decision” at that moment in time, so employees can revisit that pivot point whenever they want, Ng says. “It’s not just what the person communicates, but it’s also how they communicate,” says Michael Ng, the COO of a health care machine learning startup who has used Fireflies. What’s more, Fireflies also aims to capture all of the nuance, intonation and complexity of human exchanges. Fireflies is meant to automate “the parts of a sales process or a business process that don’t require humans” - the rote tasks - so people can focus on the complex decision-making and relationship-building that’s most critical, Kimberlin says. “It’s the relationships between people that often drive the money changing hands,” says Susan Kimberlin, an angel investor who has used Fireflies and invested in it (the company raised roughly $5 million in venture capital in its seed fundraising round). So instead of trying to “remember what you need to do, you can rely on a system to do that for you and then you can direct your attention to executing on what you’re doing.”īecause as automated as our world becomes, humanity is still key. The platform isn’t meant to replace the need to focus or be present in meetings - but rather to shift how people spend their time, says Udotong. Fireflies also aims to capture all of the nuance, intonation and complexity of human exchanges.
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